Privacy policy

Our commitment

Parts Market is committed to providing you with the highest levels of service. This includes protecting your privacy in accordance with the Privacy Act 1988. We understand the importance placed on the privacy of your personal information.

Parts Market will take all reasonable steps to protect the privacy of the personal information that we collect, use or disclose. Our Privacy Policy sets out how we intend to do so. By using the Parts Market website you agree to the use and disclosure of your personal information in the manner described in this policy.

Any personal information disclosed to third parties will be subject to the privacy policy of that third party and not the Parts Market policy.

What personal information do we collect and use?

The nature and extent of personal information collected by Parts Market varies depending on your particular interaction with Parts Market. Information collected may include:

  • your name, address and contact details;
  • credit-card details;
  • user IDs and passwords;
  • records of communications with Parts Market and other users.

Collection of personal information

Parts Market collects personal information in various ways:

  • directly, when you provide information in person, by phone or in writing (including electronic form);
  • directly, when you when you communicate with Parts Market or any other Parts Market user through the site;
  • from organisations identified or described under the heading 'How is personal information disclosed'.

Use of personal information

Your personal Information may be used:

  • to provide the services requested by you;
  • to manage those services including, customer service and billing;
  • to research, develop and improve our services;
  • to conduct surveys to determine satisfaction with our services;
  • to generate usage statistics;
  • to promote and market special offers and other services to you.

If you do not want to receive these please let us know by clicking on the Contact Us link at the bottom of this page and advising us that you would like to "opt out". We also include a way for you to "opt out" at the bottom of each email sent from us.

Disclosure of personal information

Parts Market may disclose personal information to other individuals and organisations. The organisations to which we may disclose personal information include:

  • Parts Market staff and entities
  • the public if you advertise on Parts Market or use publicly viewable features (eg. comments);
  • individuals and organisations that advertise with Parts Market if you submit an enquiry through the site (if you do not want any information disclosed to these individuals and organisations do not submit enquires through the site);
  • outsourced service providers who assist Parts Market to provide its services including:
    • information technology providers;
    • professional advisers;
  • resellers of Parts Market services;
  • organisations involved in a sale/transfer of Parts Market business;
  • government and regulatory authorities as required by law.

Accessing your personal information

You generally have a right to access your personal Information. If you wish to access your personal information please click on the Contact Us link at the bottom of this page and request your information. Please remember to provide as much detail as you can as this will help us to find the information. There is no charge for this service.

What if you don't provide your personal information?

If you choose not to provide personal information when requested, Parts Market may not be able to provide you with our services.

Linked sites and personal information

When you visit the website we may record anonymous information such as IP address, time, date, referring URL, pages accessed and documents downloaded, type of browser and operating system.

Cookies may also be used to remember your preferences, measure and analyse usage of the website and for security. You may adjust your Internet browser to disable cookies. If cookies are disabled some parts of the site may not function as intended.

Cookies may collect and store your personal information. This policy applies to personal information collected via cookies.

Parts Market may include links to third party web sites, co branded web sites and applications and advertising served by third parties (Linked Sites). Companies who operate Linked Sites may collect personal Information through the use of cookies and otherwise. Parts Market is not responsible for Linked Sites and recommends you read the privacy policy of Linked Sites before disclosing your personal information.

What if I have a problem?

If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us.